Shipping information

 

Processing times

Please allow at least 2 business days for your order to be processed.

How do I change or cancel my order?

Once your order is placed, it cannot be modified or cancelled.

What do I do if the order I received is wrong/damaged?

If there is a problem with your order, please fill out our customer service form. You can also reach our Customer Service team by email on care@cliftontea.com. Please note that it may take us longer than usual to reply during especially busy periods.